Privacy Policy

Newtcom LLC (“Newtcom,” “we,” “us,” or “our”) operates the website https://newtcom.com and provides Rich Business Messaging (RCS/RMB) and related messaging services (the “Services”). This Privacy Policy explains how we collect, use, and protect information when you visit our website or interact with our messaging agents.

1. Information We Collect

We collect only the information necessary to operate our Services.

Website

Our website is primarily static and does not require account creation. We may collect limited technical information such as browser type, device type, IP address, or basic usage data through standard hosting or analytics services.

Messaging / RCS (RMB) Agents

When you interact with a Newtcom messaging agent, we may collect your phone number or messaging identifier, message content you voluntarily send, and message metadata such as timestamps, delivery status, and interaction events.

We do not collect sensitive personal information unless you voluntarily provide it as part of a conversation.

2. Consent and Messaging Practices

Users initiate or explicitly opt in to messaging interactions. Messages are sent only for legitimate business purposes relevant to the interaction. We do not send spam, unsolicited promotional messages, or deceptive content.

Users may opt out of messaging at any time by stopping interaction, using supported opt-out commands, or contacting us directly.

3. How We Use Information

Information is used solely to deliver and operate messaging conversations, respond to user inquiries and requests, improve service quality and reliability, maintain security and prevent abuse, and comply with legal or regulatory requirements.

We do not use messaging data for unrelated advertising or profiling.

4. Data Sharing and Processors

We do not sell personal information.

We may share limited data with messaging platforms, carriers, or infrastructure providers required to deliver RCS messages; hosting or analytics providers supporting our website; or legal and regulatory authorities when required by law.

All service providers act as processors and may use data only to provide services on our behalf.

5. Data Retention

Messaging data is retained only as long as necessary to operate the service, provide support, or meet legal obligations. Website technical data may be retained for a limited time for security and analytics purposes. Data is deleted or anonymized when no longer needed.

6. Security

We implement reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, misuse, or disclosure. However, no system is completely secure.

7. Your Rights and Choices

You may stop interacting with our messaging agents at any time, request access to or deletion of your information where applicable, and contact us with questions or concerns about data usage.

8. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children.

California Privacy Rights (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA).

Depending on how you interact with us, we may collect identifiers such as a phone number or messaging identifier, as well as internet or electronic activity information related to interactions with our website or messaging agents.

Personal information is used only for the business purposes described in this policy. We do not sell or share personal information for cross-context behavioral advertising.

California residents have the right to request disclosure of collected personal information, request deletion of personal information subject to legal exceptions, and not be discriminated against for exercising their privacy rights.

Requests may be submitted using the contact information below. Identity verification may be required.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.